International Traveller Luggage Collections

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International Traveller Luggage Collections

Light & Strong!

International Traveller® Luggage is manufactured by Landor & Hawa International, headquartered in Harlow, Essex, UK.

Introduced in Europe in 2001, International Traveller® is the world’s #1 selling Polycarbonate/ABS expandable luggage. Following its astounding acceptance in Europe, L&H established its U.S. subsidiary in 2003 and introduced its new, lightweight hardside luggage concept to the American consumer.

In 2006 L&H introduced the first, “book open” zippered expandable polycarbonate luggage, which is patented. It has become the industry standard for hardside, lightweight luggage.

Again, being in the forefront of technology, L&H has now introduced Frameless™ and Freefoam® technologies in soft-sided fabric luggage, resulting in ultra-lightweight packing cases with more interior packing space. It is estimated that within a few short years that as much as 50% of all luggage offered for sale will incorporate this new technology developed by Landor & Hawa.

International Traveller News: February 2005 - International Traveller® is pleased to participate in honoring Warner Bros. Pictures Academy Award nominees by providing the 22" Wheeled Packing Case in silver, charcoal and red as the gift bag for this year's Warner Bros. Pictures Private Oscar Dinner Party to celebrate the company's 30 nominations.

This innovative product, the world's first expandable ultra-light hard side luggage, will encase over $4,000 worth of luxury items that will be presented to each of the guests at the end of the evening.

International Traveller® Product Guarantee:

Landor & Hawa USA Ltd. guarantees these products will be free from defects in material and workmanship for a period of five years from the date of purchase. We will replace it with an equivalent product if a defect arises during the guarantee period.

Frequently Asked Questions:

How do I clean the exterior of my hardside luggage?

Wash the exterior of the case with a solution of soap and water. If the stain is a black mark from the handling of the case, the best method is to use a Mr. Clean Magic Eraser.

What do I do if the airline or other common carrier has damaged my bag?

You should immediately file a claim with your airline or carrier. It is important that you review your luggage as it comes off the baggage carousel to check for any damage to the bag as many carriers have time limitations for reporting damage claims. If you file a claim with the carrier within the stated time period, typically we are able to send out replacements (of the same or similar product) within 24 - 48 hours of receipt of the order. Our 5 year limited guarantee does not cover normal wear and tear or airline/common carrier damage, so it is important that you follow the guidelines posted by your airline or common carrier.

How do I sign up for the 5 year limited product guarantee?

You do not have to register for the limited guarantee to be effective. Simply keep the receipt from your retailer with the purchase date and style number of the product purchased.

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